FAQ | Sea Excecutive Suites
CALL US

FAQ

Share

There is no public pool, there is a private pool in the Penthouse for guests who booked this specific Apartment type.

Yes, Sea Executive Suites has a cancellation policy, and it depends on the rate and terms selected at the time of booking.

For most flexible reservations:

You can cancel or modify your reservation free of charge up to 3 days before arrival (by 12:00 PM Israel time).

If canceled less than 3 days before arrival, or in case of a no-show, the full reservation amount will be charged.

For non-refundable or early bird promotions:

These reservations require payment in advance and cannot be refunded if canceled.

Please be aware that the hotel does not have private parking available. However, there are several public parking lots conveniently located just a short walk away. If you plan to arrive by car, feel free to contact us. We would be happy to provide you with an updated list of nearby parking options, along with directions and helpful links to make your arrival as smooth as possible

Check-in is from 3 pm and  4:30 pm on Saturdays and holidays. Check-out is until 11:00 am, every day of the week, including Saturdays and Holidays. 

Late check out: subject to availability and can only be confirmed on the morning of your departure day.

If late check-out is important to you, we recommend contacting us via WhatsApp on the morning of check-out, so we can check the apartment’s availability and let you know if it’s possible.

Since we can’t guarantee late check-out in advance, if you absolutely need it, we recommend booking an additional night to ensure the apartment remains available for your use.

Here are the late check-out options (if available): 

  1. From 11: am to 3:00 PM – ILS 150.
  2. From 3:00 PM to 8:00 PM – ILS 300.
  3. After 8:00 PM – 50% of the nightly rate.

We understand the importance of Shabbat and offer a late Motzei Shabbat check-out for an additional fee – but only if the apartment is still available for Saturday night.

We highly recommend booking an additional night for Saturday in advance to ensure this option is available.

You can do this by clicking the link you received in your booking confirmation and checking if your apartment category is still available for that date. If it is, you can easily modify your reservation and add the night online.

Our apartment hotel does not have a Shabbat elevator, Shabbat keys, or a doorman.
You will need to use our access control system to enter the building.

There is no synagogue. However, there are several synagogues within short walking distance from the property. 

Pets are not allowed, except for cases with medical certification.

SEA Executive Suites is a non-smoking property. Smoking is prohibited in all apartments, balconies, and common areas.

Ben Gurion Airport is located 25 km from the hotel.

Yes. Free Wi-Fi is available for hotel guests.

Trumpeldor 1 , Tel Aviv corner of Herbert Samuel 76

Yes. The gym facilities are available for guests use. The gym operates 24/7 and use of the gym is free for  guests.

The hotel offers a dry sauna. 

Each apartment at SEA Executive Suites features a small kitchenette designed for light cooking and maximum convenience during your stay.

The kitchenette includes:

  • Mini fridge

  • Microwave

  • Electric kettle

  • Espresso coffee machine (please note: coffee capsules are not provided)

  • Basic set of dishes, glasses, and cutlery

  • A few cooking essentials like a small pot and pan

Please note:
The kitchenette is suitable for preparing light meals and snacks — it is not equipped for full-scale cooking.

The apartment is rented As Is. Please note that we do not provide additional beds, separate beds, mattresses, or any other furniture. 

At Sea Executive Suites, every apartment is equipped with complimentary bathroom essentials, including shampoo, conditioner, shower gel, and body lotion, for your comfort and convenience during your stay.

Yes! Sea Executive Suites operates just like an Airbnb-style vacation rental, offering guests a fully independent stay.

Our apartments are designed for guests who prefer privacy, flexibility, and the freedom to enjoy their vacation at their own pace. We do not provide traditional hotel services such as daily housekeeping, breakfast, or front desk assistance.

You’ll have your own private apartment, with our customer support team available via WhatsApp whenever assistance is needed.

The building is located a few meters from the beach. 

The apartment is cleaned prior to your arrival, and fresh towels and linens are provided based on the number of registered guests. There is no mid-stay cleaning; however, additional cleaning services can be booked for an extra fee.

Yes, guests at Sea Executive Suites have access to a shared self-service laundry room located in the building, equipped with a washing machine and tumble dryer.

How does it work?

Cost: 10 ILS per laundry coin.

Detergent: Not provided. Guests should bring their own.

Please note: The laundry facilities belong to the building and are not operated or maintained by Sea Executive Suites. Our company is not responsible for the operation, maintenance, technical issues, or availability of the washing machine and dryer.

Washing Sea Executive Suites bed linens and towels in the shared laundry machines is strictly prohibited. A replacement fee will apply if these items are washed.

Yes, luggage can be stored at Sea Executive Suites. If you arrive before your apartment is ready (check-in is from 3:00 PM or 4:30 PM on Saturdays), you’re welcome to leave your bags with us and enjoy the area or relax in the lobby until check-in time. After check-out (12:00 PM), we’ll be happy to store your luggage for up to 3 hours so you can enjoy your last few hours in Tel Aviv without carrying your bags.

We would like to take a moment to explain how our online payment system works and why it benefits you as a guest:

Secure Payment by Link – How It Works

According to the cancellation policy you selected, payment is required before arrival. When the free cancellation period ends, you will receive a secure payment link directly from us.

The link is encrypted, safe to use, and sent via our verified WhatsApp Business account or email.

To complete the payment, click the link and follow the steps. Depending on your bank, you’ll receive a confirmation code via SMS or email to verify the transaction.

Why This Is Great for You

• You can pay comfortably from your phone or computer – no need to wait at check-in.

• The process is quick and secure and eliminates the need to carry large sums of cash.

• It ensures a fast, smooth check-in when you arrive – all you need to do is receive your keys.

• You’ll have a clear, written record of your payment.

Important Note

We do not accept cash or on-site payments. You must complete the online payment to finalize your reservation and receive your keys upon arrival.

 here for you on WhatsApp or by email.

We do not provide airport transportation. However, we can offer information on the easiest ways to reach the property from the airport.

We have one apartment designed for guests with mobility challenges, featuring an accessible bathroom and wider doorways. Please contact us to ensure availability.

Yes, we offer special rates for stays of 28 days or more. Please contact our reservations team for more information

For the safety and privacy of all guests, only registered guests are allowed on the property. Visitors are not permitted.

We do not offer breakfast or any meal services on the property.

Yes, a temporary hold of 800 ILS will be placed on your credit card upon arrival as a security deposit. This hold is released after your stay, provided there are no damages to the apartment.​

While we do not have a traditional front desk, our Customer Care team is available via WhatsApp to assist you throughout your stay. Additionally, security personnel are on-site 24/7, and the property is equipped with surveillance cameras for your safety.​

Access to the apartment is granted only after we receive a completed digital check-in and full payment.
Once both are completed, we will send you your personal access code to enter the apartment.

 

All reservations are made online through our official website. You can select your desired dates and apartment type to complete the booking. If you need assistance, our Customer Care team is available via WhatsApp to guide you through the process.​

Our Customer Care team is available via WhatsApp at +972 3 795 3434 to assist you with any inquiries or requests.

 SEA Executive Suites, we offer several shared spaces that enhance your stay while maintaining the independence of an apartment hotel:

  • Lobby Area – A comfortable space where guests can relax, enjoy complimentary tea and coffee, and wait comfortably before check-in or after check-out.

  • Gym – A small fitness room available to all guests, perfect for maintaining your workout routine during your stay. (Guests must be age 16 or older to use the gym.)

  • Rooftop Terrace – A spacious shared rooftop with seating areas and beautiful views of the beach and city. Please note that private events, outside food, and group gatherings are not allowed on the rooftop.

  • Self-Service Laundry Room – Equipped with a washing machine and dryer. Use is by appointment, and laundry coins can be purchased via a secure link by scanning a QR code and collected at the Front Desk. Detergents are not provided.

There is no private shelter inside the apartments at SEA Executive Suites.

However, for your safety and peace of mind, the building has a designated shelter area located on the P floor (basement level), which is accessible to all guests in case of an emergency or rocket alarm.

In addition, the stairwell in the building is also considered a safe area.

If you’d like to see the shelter upon arrival, feel free to ask our on-site representative and they will be happy to show you the location and explain the safety instructions.

For real-time alerts during your stay, we also recommend downloading the Home Front Command app, which provides updates and safety guidance.

Follow Us