Terms and Conditions - Sea Executive Suites

Terms and Conditions


Terms of Use (the "TOS")

Sea Executive Suites Hotel – Terms of Use

Version: May 6, 2019 | You may contact us for previous versions of the Terms of Use.
Welcome to the Sea Executive Suites Website, http://www.sea-hotel.co.il (the “Website“). The Website is the official Internet website of Sea Executive Suites Hotel in Tel Aviv, Israel (the “Hotel“). Both the Website and Hotel are managed by Sea Dream Hotels Ltd., a registered private company no. 513050294, whose address is 1 Trumpeldor St., Tel Aviv 6343315, Israel (the “Company”).
The use of the Website, including its Content, Reservation Service, and other services (all as defined here and below), as well as Hotel digital services, such as Wi-Fi connectivity and online check-in using Hotel tablets and computers (together, the “Services”), is subject to these Terms, which constitute a binding legal agreement between you (the “User” or “you” in all forms) and the Company. If you do not agree to these Terms or our Privacy Policy, you are not permitted to make use of the Website and/or the Services.
You may use the Website and Services only if you comply with all the following conditions: (a) you are 18 years-old or older; (b) you are competent to take legally binding actions including agreeing to these Terms and our Privacy Policy; (c) You are the holder of a valid Israeli ID or foreign passport; and (d) you have your own email address and a valid credit card.

1. Use of the Website for Personal Purposes Only

1.1 The use of the Website and Services are intended for your private and personal purposes only, and you certify that you shall not resell the Hotel’s services or make reservations for others, and will have no claim against the Company with regard to the use of the Website and Services, or reliance upon the Content (as defined below) presented on the Website.
1.2 You are solely and fully responsible for any use you make of the Website, Services, and Content, and any decision you take based on the Content of the Website. You are aware that the photos on the Website are presented for illustration only and that there might be differences between images on the Website and their appearance in reality.

2. Privacy and Data Protection

By using the Website and Services, you agree to the Hotel’s Privacy Policy, which is a part of these Terms, available at https://www.sea-hotel.co.il/privacy-policy (the “Privacy Policy”), and to the processing of your personal data, also for direct marketing purposes. Please read the Privacy Policy carefully. Your acceptance of these Terms and the Privacy Policy shall be deemed as a consent to receive any communication from the Company and the Hotel, including marketing offers, in accordance with the Israeli Privacy Protection Law and the Communications Law (Telecommunications and Broadcasting), or any other applicable law. You can always opt-out from Direct Marketing by unsubscribing yourself through links on any communication or by contacting us at [email protected] and notifying us accordingly.

3. Content on the Website, Copyright and Trademarks

3.1 The Website includes information of various sorts and categories, including verbal, visual, or audio content or any combination of them, as well as their design, processing, editing, dissemination and means of presentation, including texts, pictures, photographs, images, drawings, animations, video clips, charts, simulations, files, software, applications, symbols and icons (the “Content”).
3.2 All copyrights, trademarks and intellectual property rights regarding the Content and Services on the Website are the exclusive property of the Company, or of third-parties who granted the Company authorization to use them. The Content is protected by copyright under Israeli law and foreign laws. Title to the Content remains with the Company.
3.3 Any use of the Content not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws. Except as stated in these Terms, none of the Content may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without the prior written permission of the Company or its licensors. The Company authorizes you to view and download a single copy of the Content solely for your own lawful, personal, non-commercial use. Any specific rules for the use of other items provided on the Website are incorporated into these Terms by reference. The use of the Content on any other website or environment for any purpose is prohibited.
3.4 All rights not expressly granted in these Terms are reserved to the Company and its licensors. If you violate any of these Terms, your permission to use the Content automatically terminates and you must immediately destroy any copies you have made of any portion of the Content.
3.5 You may not, without the Company’s written permission, “mirror” any Content of the Website on any other server. You may not use the Website for any purpose that is unlawful or prohibited by these Terms. You may not use the Website in any manner that could damage, disable, overburden, or impair the Website, or interfere with any other party’s use and enjoyment of the Website. You may not attempt to gain unauthorized access to the Website through hacking, password mining or any other means. You are not allowed to make any changes to the Website, or to copy, disseminate, broadcast, present, duplicate, publish, and create derivative works, or to sell any item originating in the Content or the Website.
3.6 The Company reserves the right, in its sole discretion, to terminate your access to the Website, at any time, for any reason or for no reason at all, without prior or other notice.
3.7 The Company reserves the right (but not the obligation) to remove any Content from the Website and discontinue any of the Services, at its sole discretion and without notice.
3.8 The Company shall not be held liable for the content and nature of the information displayed and published on the Website and Services originating in any third-parties, and you will have no claims and/or demands against the Company in this respect.
3.9 Without derogating from the above, the Company does not undertake that Content on the Website, and especially Content by third-parties, is complete, correct, accurate, or suited to your expectations and requirements.

4. Third-Party Information and Advertisements

4.1 The Hotel is not responsible for the content of the advertisements and commercial information published by third-parties on the Website.
4.2 The publication of such advertisements does not constitute an offer and/or a recommendation and/or encouragement by the Hotel to purchase the services and/or products offered for sale in those advertisements.
4.3 Any transaction as a result of such advertisement or information published on the Website shall be concluded directly between the User and the relevant advertiser. The Hotel is not a party to any such transaction, and will not bear any responsibility of any type or kind with regard to the quality of the services and/or the goods that will be offered or purchased from the third-party.

5. Reservation Service

5.1 The Website offers a Service for reserving rooms and accommodation at the Apart Hotel (“Reservation Service”). You will be asked to provide certain personal information when using the Reservation Service. By using the Website, and especially the Reservation Service, you agree to the Privacy Policy, and the use of your personal information by the Company as detailed there, including but not limited to, fulfilling your reservation, providing our Services, and communicating with you in any channel. Reservations can also be performed by calling the Hotel’s reservation center, per our contact details below.
5.2 The number of available rooms/apartments at the Hotel is limited, and reservations for rooms and accommodation are placed based on availability at the time of the reservation.
5.3 Prices on the Website are displayed in Israeli Shekels or foreign currency and include VAT as required by Israeli law. The payment will be calculated and made in Israeli Shekels according to the Hotel’s currency exchange rate at the time of the actual payment.
5.4 Children and adolescents under the age of 21 will be hosted at the Hotel only when accompanied by an adult over the age of 21. For the purpose of the Reservation Service and prices listed on the Website, a “Child” is a person younger than 12 years old, and a “Baby” or “Infant” is a person younger than two years old. Adolescents between 12 and 18 are accounted for as adults from a pricing perspective only.

5.5 The Hotel is entitled, at any time, to change the terms of the Reservation Service and the prices of rooms, accommodation, packages, and other Services. Notwithstanding the above, the Hotel will respect reservation terms and prices before such changes.
5.6 Providing wrong details is forbidden and can impair the quality of the Service that you will receive. If any details were entered inaccurately, or if any details change, you must update your details immediately on the Website or by calling the Hotel. The Company and anybody acting on its behalf are not responsible for any errors you make in entering or typing the details of your reservation, including an error in the choice of room type, vacation package, promotion package, dates, number of beds, or any other Service you order on the Website. Entering false information is a criminal offense, and legal action might be taken against those entering false information, including for any damages caused to the Company, the Hotel, the Website, and/or anyone acting on their behalf.
5.7 After completing the reservation, you will receive an email confirming your reservation. Please read the confirmation email and make sure the reservation policy is clear. 
5.8 Please note we only accept credit cards as a payment method. The total amount of your reservation will be charged from the credit according to your chosen cancellation policy. We will ask your credit card issuer to authorize a temporary hold of 800 ILS, which will be charged only in the event of damages to the apartment. You must enter your PIN number for that purpose, so please ensure you remember it. 

5.9 In the case of a discount or coupon code, only a single discount or coupon code can be utilized per a single reservation. Discounts, coupon codes, and other promotional offers cannot be combined or claimed for the same reservation or User.
5.10 The stay at the Hotel will begin at 3:00 pm and 4.30 pm on Saturday on the reservation’s day of arrival (“Check-In“), and you will leave no later than 12:00pm on the day of departure (“Check-Out“). Check-In or Check-Out at different hours is subject to advance written approval by Hotel management and might entail an additional charge.

6. Cancellation Policy

6.1 The Hotel’s Cancellation Policy appears on the booking engine depending on dates and the chosen dates and rates.

6. Cancellation Policy
The Hotel’s Cancellation Policy appears on the booking engine depending on the search dates and the chosen stay dates and rate type.
6.1 The Cancellation policy varies between regular to high season:
Regular Season:
1 September 2023 – 20 April 2024, 29 April – 31 July 2024
1 September 2024 – 31 March 2025

High Season:
1-31 August 2023, 21-28 April 2024, 1-31 August 2024

6.2 Cancellations of Reservations for Flexible Policy during Regular Season:
(a) In case of cancellations or modifications to a reservation received 72 hours before the reservation’s Check-In date until 12:00 PM (Israel time), no fees or penalties will be applied.
(b) In case of a cancellation or modification later than 12:00 PM (Israel time) 72 hours before the reservation’s Check-In date, or in the event of a “no show” without prior notice, the full amount of the reservation will be charged.

6.3 Cancellations of Reservations for Flexible Policy during High Season:
(a) In case cancellations or modifications to a reservation received seven days before the reservation’s Check-In date until 12:00 PM (Israel time), no fees or penalties will be applied.
(b) In case of a cancellation or modification later than 12:00 PM (Israel time) 7 days before the reservation’s Check-In date, or in the event of a “no show” without prior notice, the full amount of the reservation will be charged.

6.4 Cancellation Policy for the Presidential Penthouse Apartment (regardless of season)
(a) Reservations for 1-3 nights, non-refundable – the total amount of the reservation will be charged on the day of booking and cannot be refunded. No changes or cancelations will be permitted, and no refund will be given.
(b) Reservations for 4-7 nights: 50% of the total amount will be charged on the day of booking.
(c) For longer than seven nights, 30% of the total amount will be charged on the day of booking.
(d) In case of cancellations or modifications of a reservation longer than four nights received until 14 days before the Check-In date at 12:00 PM (Israel time), the deposit will be considered as a penalty (no additional fees will apply). In the event of a later cancellation or in the event of a “no show”, the full amount of the reservation will be charged.

6.5 Reservations made with advance payment will be fully charged at the time of the reservation. Changes or cancelations will not be permitted, and no refund will be given.
6.6 Stays longer than 15 nights are subject to our long-term cancellation policy.
(a) Extended Stay reservations require a full pre-payment for the seven consecutive nights’ stay at the time of booking.
(b) Cancellations must be made 30 days before arrival by 12:00 PM (Israel time) in order to receive a full deposit refund.
(c) Reservations that are canceled within 30 days of arrival after 12:00 PM (Israel time) forfeit the 7-night room rate plus applicable taxes deposit.
(d) Any reservations that cancel or alter their check-out date during check-in or during their stay are subject to the Best available rate policy and will not be granted the Extended Stay discount.

7. Reservation Cancellation by the Company

7.1 The Company reserves the right to cancel reservations by the User or terminate any reservation made on the Website at any time and at its sole discretion, including in any of the following cases:
(a) If the User has engaged in any illegal activity on the Website.
(b) If a communications or technical malfunction prevented the completion of the reservation.
(c) In case of force majeure, acts of war or terrorism that prevent, at the Company’s discretion, the provision of the Hotel’s services.
(d) In case of a mistake in the description of the Services, these Terms, the terms of the reservation, and/or in case of a mistake in the reservation made by the User, the Company may cancel such reservation, but is under no obligation to do so.
(e) In case of any breach of these Terms or our Privacy Policy.
7.2 The Company will not have to explain its decision. The User will not raise any demands and/or claims against the Company in this respect.
7.3 A notice regarding cancellation or termination by the Company as indicated above shall be sent to the User, and the Company will not charge the User’s credit card and will refund him any sum paid to the Company in advance.

8. User Communications

8.1 All information you submit to, or post on, the Website or provide to the Company otherwise (a “User Communication”) — for example a blog, review, testimonial, or message — is governed by our Privacy Policy.
8.2 You agree that you will not make any User Communication that is, in whole or in part, libelous, scandalous, inflammatory, discriminatory, defamatory, false, threatening, vulgar, obscene, pornographic, profane, abusive, harassing, invasive of another’s privacy; hateful or bashing; aimed at gender, race, color, sexual orientation, national origin, religious views, or disability; in violation of any local, national, or foreign law; or that infringes on, or violates, any right of any party. Additionally, you agree that you will not: (a) make any User Communication that is an advertisement or solicitation of business; (b) disrupt the normal flow of dialogue or make a User Communication unrelated to the topic being discussed; (c) post a chain letter, pyramid scheme, or impersonate another person; (d) distribute malware, viruses or other harmful computer code; (e) harvest or otherwise collect information about others, including email addresses, without their consent; (f) post the same note more than once or “spamming”; or (g) engage in any other conduct that restricts or inhibits any other person from using or enjoying the Website or Services, or which, in the judgment of the Company, exposes us or any of our licensors, partners, or customers to any liability or detriment of any type.
8.3 By making a User Communication, you agree that such User Communication is non-confidential, non-proprietary, and may be disseminated or used by the Company according to these Terms and the Privacy Policy. If you make a User Communication, you automatically grant – or warrant that the owner of such content has expressly granted – the Company a royalty-free, perpetual, irrevocable, worldwide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the User Communication in any media or medium, or any form, format, or forum now known or hereafter developed. Notwithstanding the foregoing, the Company is not required to use any User Communication.
8.4 You are solely responsible for your User Communication, the consequences of making a User Communication, and your reliance on any User Communication. The Company is not responsible for the consequences of any User Communication. The Company is not responsible for screening or monitoring Communications made to the Website by Users. If notified by a user of a User Communication allegedly in violation of these Terms or Privacy Policy, the Company may investigate the allegation and determine in good faith and its sole discretion whether to remove such User Communication. The Company will have no liability or responsibility to Users for performance or nonperformance of such activities.
8.5 The Company reserves the right (but is not obligated) to: (a) record the dialogue on the Website and Services; (b) investigate an allegation that a User Communication does not comply with these Terms and determine in its sole discretion to remove or request the removal of the Communication; (c) remove User Communications that are abusive, illegal, disruptive, or outdated, or otherwise fail to comply with these Terms; (d) terminate a user’s access to any or all parts of the Website upon any breach of these Terms or the law; (e) monitor, edit, or disclose any User Communication; or (f) edit or delete any User Communication posted on the Website, regardless of whether such User Communication violates these Terms.

9. Limitation of Responsibility and Liability

9.1 You hereby declare that you are aware that the use of an Internet site – including the Website – involves many risks, both due to technology and human factors.
9.2 Neither the Company, the Hotel, nor anyone on their behalf will be responsible for the Website and the computers and servers that operate the Website being free of malicious Content, including malware, viruses, or spyware which could harm the User’s device (e.g. personal computer, tablet, or mobile phone).
9.3 The Website and the Content are provided “AS IS”. The Company will not be liable for the information complying with your purposes or expectations. You are solely and fully responsible for any use of the Website and the Content and any decision you take based on the Content.
9.4 The Company does what it can to ensure that the information and Content on the Website are correct, but the information does not pretend to be complete, accurate, or exhaustive. The information is partial and general, and based on data that the Company has at its disposal, some of which received from third-parties without the Company checking the accuracy of such third-party data. The Company will not be liable for any errors in the information or Content on the Website.
9.5 The Company will not be liable for any damage, inconvenience, loss, expense, or stress, which might be caused to the User or his property (including to the User’s hardware and/or software) or to any third-party, directly or indirectly, pursuant to entering the Website and using the Content or the Services on the Website.
9.6 The Website contains hyperlinks to other websites on the Internet. The Company provides these links only for the convenience of the User, and bears no responsibility for the information that appears on these links and websites, their validity, or their legitimacy. The Company is not responsible for any damage, indirect or direct, caused to the User and/or his property as a result of using or relying on the information and/or the content appearing on websites at which the User arrives through or by way of using the links that exist on the Website. It is clarified and agreed upon that the placing of links on the Website will not be interpreted as an endorsement, a proposal to use, an expression of support, an encouragement, or an agreement by the Company, Hotel, or Website, explicitly or by inference, for the information, products and/or services offered by third-parties.
9.7 The Company shall not be held liable, either directly or indirectly, in the event that the reservation information is not received and/or is partially received and/or in case of any technical issue of any type, and/or other issue preventing the User from making use of the Services on the Website.

10. Representations of the User

You hereby declare and commit to the Company as follows:
10.1 You will use the Website and the Services in accordance with these Terms, the Privacy Policy, and any applicable law, and subject to any operating instructions and guidelines that you will be provided with (if they will be provided) from time to time by the Company, the Hotel, the Website, or third-parties operating on their behalf.
10.2 You will not make any use of the Website or Services to perform an action or an activity that is prohibited by any law or cause any damage to the Company or others, including, but not limited to:
(a) An illegal intrusion into material and/or computer files, and/or the transmission of a computer virus to other computers, and/or the use or disruption of other computers, in contravention of the Israeli Law of Computers 5755-1995.
(b) Any use that is liable to cause damage or disruption to and/or limitation of the use of the Website and Services by others, and/or that is liable to constitute an infringement to, or violation of, the property rights or other rights of other parties, including but without detracting from the generality of the aforesaid, infringement of copyright, trademarks and trade names, samples and patents, etc., or the dispatch of email or text messages to people without their prior consent.
10.3 You agree to indemnify the Company immediately upon receipt of a demand to do so for any damage and/or material and/or financial loss and/or expense, including legal expenses, that will be incurred by the Company and/or by any third-party as a result of your use of the Website and/or your actions in violation of these Terms and Privacy Policy, including actions of others operating on your behalf or using your personal credentials.

11. Termination of the Website and Services

11.1 The Company is entitled to shut down the Website and to modify, from time to time, its structure, Content, appearance, as well as the scope and availability of Services and Content provided on the Website and at the Hotel, and any other aspect related to the Website and its operation, without any need to provide the User with prior notification or any notification. You declare that you will have no argument, claim, and/or demand from the Company and the Hotel in this regard.
11.2 The Company is entitled to block and/or restrict and/or terminate the provision of Services to the User, for any reason, under its sole discretion, without the need for prior notification or any notification to the User. Such blocking, restriction, or termination will not detract from the User’s obligation according to these Terms or from the Company’s rights and remedies according to any applicable law.

12. Governing Law and Jurisdiction

You agree that these Terms will be governed by the laws of Israel. The competent courts in Tel Aviv, Israel, will have exclusive jurisdiction for any dispute arising from these Terms.

13. Statute of Limitation

Any claim and/or demand against the Company or the Hotel with respect to the Website and the Services will be limited for a period of six (6) months from the time of the cause for the claim or demand becoming apparent to the User, and the parties view this as an agreement on the period of limitation as per its meaning in Section 91 of the Israeli Statute of Limitation, and in light of the unique character of Internet use.

14. Miscellaneous

14.1 The Company is entitled to assign its obligations and to transfer its rights according to these Terms at any time, to another party or parties, at its sole discretion, including the right to collect debts from the User. The User cannot assign his/her rights, obligations, or reservations without the Company’s prior written approval.
14.2 The Company is entitled to update these Terms from time to time, at its sole discretion and without any need to provide prior notification, and the new Terms will be binding from the moment they are published on the Website.
14.3 If any term in these Terms or Privacy Policy shall be ruled by a court of law to be invalid for any reason whatsoever, despite the intentions of the parties, such term will be interpreted to be valid to the maximum extent permitted by such court, and such limitation or invalidation of a single term will not impact or annul all other terms which will remain valid and enforceable.

15. Group Reservations

A booking of more than three apartments is considered a group booking and incurs different conditions and policies. please contact our customer care representative for group bookings. 


The products and services on the City to Explore page are not provided by Sea Executive Suites and are presented here for your convenience and consideration. Sea Executive Suites does not guarantee the quality of service and does not recommend any 3rd party service. Guests who purchase such services do so at their own discretion and directly with the service provider. Service, customer support, and communication regarding such services must be made with the service provider directly.

15. Contact Details

The Company’s and the Hotel’s address and contact details for any purpose relating to these Terms are:
Sea Dream Hotels Ltd.
1 Trumpeldor St.
Tel Aviv 6343315, Israel
Tel: +972 3 795 34 34
Email: [email protected]